Douglas completed its financial year 2022/23 with record results. The European leading premium beauty retail chain posted net sales of 4.1 billion euros between October 2022 and September 2023 (compared to 3.65 billion euros on the same period in 2021/22), growing by 12.1% and surpassing the threshold of 4 billion euros in net sales for the first time in the company’s history.
Both sales in stores (+13.0%) and in the e-commerce channel (+10.3%) contributed double-digit to this performance.
At the same time, Douglas achieved an EBITDA [1] of 725.9 million euros, up 22.3% compared to the same period of financial year 2021/22 (593.4 million euros). For the first time since the outbreak of the COVID pandemic, Douglas reported a net profit as the net income significantly improved to 16.7 million euros in 2022/23 from -313.8 million euros in the previous year.
“Our strong financial performance proves the strength of our well-positioned omnichannel business model and unique customer proposition", said Douglas Group CEO Sander van der Laan. “We will continue to build on this success by consistently implementing our ‘Let it Bloom’ strategy with various initiatives already started this year. Douglas is well on track to maintain its growth trajectory and achieve the Group sales target of 5 billion euros by 2026.”
In particular, Douglas continues to develop its store network and is ramping up its pace and activities in Central Eastern Europe, a key growth region for the group. In the financial year 2022/23, Douglas opened 39 new stores, 26 of them in this region. These include, among others, new locations in Poland, Estonia and Romania, while the first stores have been opened in two new countries Belgium and Slovenia. At the same time, 76 stores have been modernized.
